Some more about EBZ on Facebook

We announced earlier in the week that we'd be allowing the option of authentication on Echo Bazaar through Facebook. It caused a bit of a fuss among some of our players. Lucky for some little-known MMORPG company, who chose to sneak out their own mildly controversial change under cover of our announcement. You're welcome, Blizzard.

First, why we're doing this.

  • There are 500 million users on Facebook, and 1 in 4 of them play games. There are 80 million users on Twitter. More players means more food and shoes for us. It also means more content for you.
  • We don't enjoy being squashed by the Fail Whale, as kept happening all last month. We've long needed an alternate authentication method, and the World Cup downtime pushed this up the priority list.
  • You would not believe the number of people who say, 'I'd play this game but it's on Twitter and I despise Twitter'. Every time we get a thread about EBZ on a forum it comes up. It's like some sort of natural law.

 

Now, the details.

  • We won't be a canvas application, i.e., actually inside Facebook - we'll just be using Facebook Connect for authentication. The Facebook link won't change either gameplay or UI.
  • You'll be able to log into the game via Twitter or Facebook. You can also authenticate via both and link your accounts. Why would you want to link your accounts? First, so you can invite friends on both networks. Second, so you can authenticate afterwards by using either one. This gives us some protection against the Fail Whale.
  • We'll be mirroring the functionality we currently have in Twitter: so you can get action refreshes for echoing content in FB, you can invite your FB friends to social functions.  As ever, we're being polite about this stuff. If you're authed with both networks, by default you'll broadcast echoes via both, but you'll be able to specify only one that your echoes go out on (particularly important for people who stream their Twitter updates to Facebook already). Our guiding principle is as ever that it's your stream, not ours.

 

Q. Am I stuck with my Twitter name? What if I want to use my Facebook name? What if I don't?
A. We will probably be allowing people to change their character display names. To prevent abuse and confusion, and limit the inevitable BigPenis31 crowd, there will probably be limits on this.

Q. Why don't you implement OpenID, Google Friend Connect, or something else more open than Facebook?
A. Social networks give us viral marketing, which for a small lean startup like Failbetter is absolutely essential. They also give us an immediate social graph so people can interact with their friends. But above all, Facebook is where the users are.

Q. What are the privacy issues here?
A. If you have a deliberately anonymous Twitter account and a public Facebook account (or vice versa), we suggest you don't link the two - just like you wouldn't post a link to one from the other.

We're pretty sure that's it as far as privacy is concerned. We won't be mining your personal data and selling it on, we won't be checking whether you're using your real name, we won't be asking you personal questions. 

Q. Facebook are evil! Why are you getting into bed with them?
A. So, Failbetter Games' answer, then Alexis Kennedy's.

The FBG answer is, we're using their service, like thousands of other companies. We've got a good track record on being responsible with our users. We're not going to force anyone to sign up. (Also, getting into bed with them? as if. They don't know we exist, they'd squash us like a beetle.)

My personal answer...I think Facebook's attitude to user privacy is an issue. But I also think that Facebook is a fact of life in the early twenty-first century and it isn't going away. Half a billion users! I think it's more effective to advocate for change from a position of engagement. This is why I didn't delete my own account when the privacy problems hit the headlines. danah boyd, who's a well-respected social media researcher and no friend of Facebook, put it better than I can in this blog post:

http://www.zephoria.org/thoughts/archives/2010/05/23/quitting-facebook-is-pointless-challenging-them-to-do-better-is-not.html

So that's my personal position: if you're not convinced, I respect that. The FBG position is, as above, 'We will never force you to sign up.'

Q: About these Facebook-only treats...
A: More details about that later. Teh spoilerz! We like the idea of people signing up on both networks, so it's a small inducement. We don't like the idea of punishing Twitter users, so it's a *small* inducement. Ice-cream, not jewellery.

Q: Will the Masters move to Facebook?
A: We'll stream them there, but to talk to them you'll need to be on Twitter. 

Q: When does all this stuff go live?
A: Around the end of July.

Q: And the rest of the content?
A: Watch this space. 

 

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Comments (13) -

Suitov
Suitov
7/8/2010 3:18:22 PM Permalink

Kudos for an eminently reasonable - and entertaining! - clarification.  I'm not among the "Gadzooks, it's the end of the world!" crowd and I understand your intentions here.

Naoko
Naoko
7/8/2010 3:28:46 PM Permalink

Thank you for making an excellent case and for assuaging some of the concerns I had about EBZ going on Facebook. Smile

Also, as a former copywriter, may I say that I love the way you've written and worded this excellent post. Smile

Andy
Andy
7/8/2010 3:42:48 PM Permalink

All good stuff - thanks for the clarification.

Pontifexprimus
Pontifexprimus
7/8/2010 4:58:46 PM Permalink

"My personal answer...I think Facebook's attitude to user privacy is an issue. But I also think that Facebook is a fact of life in the early twenty-first century and it isn't going away."

Well, they're actually getting sued now in Germany for breaches of the Datenschutzgesetz: http://news.bbc.co.uk/2/hi/technology/8798906.stm
Somehow I don't think "but we're a fact of life!" is going to fly as defense.

Arthur
Arthur
7/8/2010 5:24:08 PM Permalink

@Pontifexprimus: I think the point is that the chances of Facebook drying up and going away any time soon are pretty remote; the lawsuit may do many things, but it won't bring the site come crashing down. Facebook's policies aren't immutable, and should be challenged when they're wrong, but Facebook's continued existence and relevance is pretty much indisputable. When you have a site big enough that 1 million people leaving only equates to a 0.2% dip in your user base, you're going to be around for a while.

Personally, I think the more authentication/friend-recognition the devs can build into EBZ the better, but they have to start somewhere, and even with the privacy issues Facebook is a no-brainer.

Jurie Horneman
Jurie Horneman
7/8/2010 7:02:41 PM Permalink

I think it's a great decision! Congratulations!

Loren
Loren
7/9/2010 12:23:02 AM Permalink

I'm not excited by EBZ going to Facebook, but as someone who loves EBZ, I *am* excited about Failbetter Games making more money.  Good luck, guys.

juv3nal
juv3nal
7/9/2010 3:03:08 AM Permalink

"You would not believe the number of people who say, 'I'd play this game but it's on Twitter and I despise Twitter'. Every time we get a thread about EBZ on a forum it comes up. It's like some sort of natural law."

I think it's fair to say that had it been on facebook and not twitter to begin with, you'd have similar pushback. Sure there are more facebook users, but the most vocal on forum threads are going to be the luddites who are on neither (I should know, I was one of them and created a twitter account just for EB only after seeing emshort going on and on about it).

darkmane
darkmane
7/10/2010 12:16:38 AM Permalink

I would point out that FB allows OAuth2 authentication rather than FB Connect, which would allow access to more than just FB.

If audience is the concern, which I understand, using OAuth2 would be the best option.

I do like that I will be able to link the accounts. I'm tired of having 7 different accounts.

Binidj
Binidj
7/12/2010 10:46:33 PM Permalink

"Q: Will the Masters move to Facebook?
A: We'll stream them there, but to talk to them you'll need to be on Twitter."

Boo! The only reason I have a Twitter account is so that I can play this. Now you're telling me I have to learn how to use the bloody thing? Pah I tell you! Pah!

Corgi
Corgi
7/13/2010 4:16:28 AM Permalink

Now that you've got this piece of work done, is it time to add Plurk yet? [looks eager]

Fairlight
Fairlight
7/13/2010 1:53:09 PM Permalink

Facebook may be a fact of life but there's a reason everyone in my family has deleted their accounts and will not be getting back on there until they change their ways, which I don't expect to see happening any time soon.

I want you to make money, but the fact of the matter is, with Facebook Connect on almost every website nowadays, the only way not to have Zuckerborg logging your every action is to stay logged out or not to have an account.  I would really rather deal with the fail whale even though I can understand why you wouldn't.

Nicole
Nicole
7/14/2010 9:46:59 AM Permalink

You know, I was telling someone about your game and they said the exact same thing, about how they wouldn't play it because they'd have to connect through Twitter.

Luckily, they have a Facebook.  Laughing

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